FAQs

Are the vehicles you supply imported?
We supply UK cars only with full manufacturers warranty, supplied and delivered by UK main dealers. Ask one of the sales advisors and we will inform you of the origin of the particular vehicle you require.
How do I buy my vehicle?
NewRegCars want to make it as easy as possible for you to buy a car. Just telephone (01482 272777) and we will talk you through the sales process.
How do I pay for my new vehicle?
When buy your new car from NewRegCars we will email or post an invoice to you and payment is due on receipt of this invoice to you and payment is due prior to delivery.

Payment methods and clearance period:

1. Telegraphic Bank Transfer (Guaranteed same day payment)
2. Bacs Bank Transfer ( 3 to 5 days depending on who you bank with)
3. Bankers Draft (Once received 5 working days to clear)
4. Alternatively you can pay by chip and pin debit or credit card (2% surcharge applies to credit cards) if you decide to collect your new vehicle in person from our premises
How does my vehicle get delivered?
When you buy a vehicle from NewRegCars, we give you a choice of delivery to suit your needs. The vehicle can be either driven to your home or work address or delivered via a transporter. Alternatively you can collect the vehicle from our showroom and pay on the day once you have inspected your new car.

If the car is driven, obviously the mileage on the vehicle will be increased by whatever the distance is from our depot to your address. Cost for this is £199.00.

If the car is transported on a trailer it will save any additional mileage on the vehicle. Cost for this is £399.00.

Vehicles can be delivered to anywhere in the UK.
How does the part exchange work?
Once you have agreed a part exchange price, we will email you a vehicle appraisal form for you to complete at the same same time we send you your new vehicle order form. You can complete the form and email or post it back to us. Providing the car is accurately described as on the appraisal form when it is part exchanged on collection or delivery, the price will be guaranteed.

If your new car is a number of months away before it is due to be delivered, we can either take your part exchange off you imediately at the agreed price, or we can re-negotiate the price on a monthly basis in line with industry valuations for depreciation.
How much deposit do I pay?
We will require a minimum £500 deposit to secure your new car. In certain circumstances if your car is of an unusual or individual special build, we may need to take a further payment prior to your car being built.

Excepted payments for your deposit can be made via most major credit or debit cards.

Switch or Debit cards no additional surcharge

Credit cards charges additional 2% surcharge
What documentation do I need?
On delivery of your new car or van, you will need to provide us with the following:

A signed order form - This will be posted or emailed to you when you place your order

If you are purchasing your new car or van using one of our finance packages, you will also need to provide:

- A copy of your driving licence (including photocard if applicable)
- A copy of a utility bill dated within the last 90 days
- Other documentation may be required, subject to status and terms
Who will guarantee and maintain my new vehicle?
The manufacturers main dealer network. i.e. your local main dealer. Most warranties run for 3 years but this will be advised at the time of purchase, depending on the vehicle origin.